Fabaje's Privacy Policy — Fully in English

Fabaje is a trusted online betting and gaming platform in Bangladesh. When we provide our services to you, we naturally need to collect certain personal information. This Privacy Policy is fully transparent about what data we collect, why we collect it, how it is stored, and what rights you have.

This privacy policy applies to the fabaje.com website and all associated services. By using any Fabaje service, you agree to this policy. If you do not agree, please discontinue use of our services and notify our support team.

Our privacy policy is built in accordance with international data protection standards. Fabaje believes that earning user trust requires zero compromise on data security — which is why we continuously upgrade our security infrastructure.

Fabaje only collects information that is genuinely necessary to provide our services. No excessive or irrelevant data is ever collected. See the details below:

Beyond the information listed above, Fabaje will never ask for your bank PIN, mobile banking password, or any secret code. If anyone claiming to represent Fabaje requests such information, it is fraudulent — please contact our support team immediately.

Fabaje uses your information only for specific and legitimate purposes. Every use case is clearly outlined below:

• Account Management: Completing registration, verifying your identity, and keeping your account active.
• Transaction Processing: To process deposits and withdrawals securely and maintain transaction records.
• Customer Support: Providing fast and effective resolution to your complaints and queries.
• Security Assurance: Detecting and preventing fraud, money laundering, and other illegal activities.
• Service Improvement: Analyzing user experience to improve platform quality.
• Relevant Communications: To send bonus offers, important updates, and essential notifications.
• Legal Compliance: Carrying out the necessary processes to comply with applicable laws and regulations.

Fabaje does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Legal Obligations: Information may be disclosed in compliance with valid requests from government or regulatory authorities.
• Fraud Prevention: Limited data may be shared in cooperation with online fraud detection agencies.
• Business Transfer: If Fabaje merges with another entity for any reason, users will be notified before any data transfer takes place.

Fabaje retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: Retained for as long as your account remains active. After account closure, data may be kept for up to 5 years to meet legal obligations.
• Transaction Records: Retained for a minimum of 5 years in accordance with Anti-Money Laundering (AML) regulations.
• Technical Logs: Typically deleted automatically after 90 days.
• Cookie Data: Stored for 1 day to 2 years depending on the cookie type.

Once the designated retention period expires, data is securely deleted or anonymized so that no individual can be identified. Fabaje's servers are protected with advanced encryption technology and undergo regular security audits.

Cookies are small text files stored on your device. They help the website remember your preferences and deliver a better experience. Fabaje uses the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure site security. These cookies are essential for the site to function properly and cannot be disabled.
• Functionality Cookies: To remember your language preferences, login details, and other personal settings.
• Analytics Cookies: To understand which parts of the site are used most. This data helps us improve the platform.
• Security Cookies: Used to detect fraud and suspicious activity.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Fabaje employs industry-leading security measures to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, the same standard used in the banking sector.
• Two-Factor Authentication (2FA): Mobile OTP or email verification is required when logging into your account.
• Firewall Protection: Advanced firewalls are in place to block unauthorized access and cyber attacks.
• Regular Security Audits: Our systems are regularly tested by an external expert team.
• Data Masking: Sensitive information such as card numbers or ID numbers is masked within our systems.

Every Fabaje user has full control over their own data. You may exercise any of the following rights at any time:

To exercise any of these rights, email us at support@fabaje.com. We aim to respond within 30 business days.

Fabaje strictly refrains from providing services to anyone under 18. Our policy on protecting children's data is clear:

• Fabaje does not knowingly collect personal information from minors.
• If we discover that a person under 18 has created an account, that account will be immediately closed and all collected data will be deleted.
• If a parent or guardian discovers that their child has created an account, please notify us at support@fabaje.com.

Fabaje uses certain trusted third-party services. These services have their own privacy policies and operate independently. They include:

• Payment Gateway: bKash, Nagad, and Rocket each follow their own security policies.
• Analytics Tools: Tools used to monitor site performance only collect anonymous statistics.
• Game Provider: Third-party game studios operate under their own policies.

Fabaje is not responsible for the privacy practices of third-party services. That said, we only work with trusted and verified partners.

Fabaje reserves the right to update this privacy policy as needed. For any significant changes, we will:

• A clear notice will be posted on the website's home page.
• Registered members will be notified via email or SMS.
• We will update the "Last Updated" date at the top of the page.

Continued use of our services after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please reach out to us:

We take every complaint seriously and work to resolve it promptly. Fabaje's goal is to build lasting, trust-based relationships with each of our members.